How Hears turned product questions into sales with Twini
Hears makes high fidelity earplugs that protect your hearing without killing the sound. The hard part online was answering the questions shoppers have before they buy. Here is what changed when Twini started answering them, measured with a controlled test.
+8.4% revenue per visitor, proven by a controlled A/B test
How Hears turned product questions into sales
Hears added Twini's AI product assistant to its Shopify Plus store. Shoppers who chatted bought far more often, and a controlled sitewide test confirmed +8.4% revenue per visitor.
